Register to Receive Text Messages
SMS Terms & Conditions and Privacy Policy
SMS Terms & Conditions
By opting in to receive SMS messages from Eras Senior Network, Inc., you agree to the following:
1) Program Description: Receive SMS messages related to:
- Appointment reminders and confirmations
- Service coordination (e.g., transportation, wellness check-ins)
- Volunteer scheduling and updates
- Quick logistical messages (e.g., directions, timing changes)
2) Consent & Opt-In: We only send SMS messages to individuals who have provided explicit consent. Opt-in may occur via:
- Signed intake forms
- Online or email consent forms
- Documented verbal consent
3) Message Frequency: Message frequency varies; typically 2-6 messages/month.
4) Opt-Out & Help: Reply STOP to unsubscribe. Reply HELP for assistance or contact Info@Eras.org / (262) 549-3348.
5) Message & Data Rates: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
6) Eligibility: Must be 18+ (or have parental consent) and be the account holder or have permission to enroll.
7) Privacy & Data Use: We use your phone number to deliver requested messages and manage preferences/compliance. We do not sell your data. Full Privacy Policy
SMS Privacy Policy
Eras Senior Network uses SMS (text messaging) to provide convenient communication for program participants, caregivers, volunteers, and community partners. This addendum explains how we handle SMS-related data and your rights.
Purpose of SMS Messaging
SMS is used for:
- Appointment reminders and confirmations
- Service coordination (e.g., transportation, wellness check-ins)
- Volunteer scheduling and updates
- Quick logistical messages (e.g., directions, timing changes)
We do not use SMS for marketing blasts, automated campaigns, or sharing sensitive health information.
Consent & Opt-In
We only send SMS messages to individuals who have provided explicit consent. Opt-in may occur via:
- Signed intake forms
- Online or email consent forms
- Documented verbal consent
By opting in, you agree to receive SMS messages related to Eras services. Message frequency varies. Message and data rates may apply.
Opt-Out
You may stop receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or call (262) 549-3348. Opt-out requests are processed immediately.
Data Collected
We collect:
- Your phone number
- Message content and timestamps
- Delivery status
This data is used only for service coordination and is never sold to third parties.
Data Retention
SMS message logs are retained for 12 months to meet program and compliance requirements, then securely deleted or anonymized.
Third-Party Providers
SMS services may be delivered through Microsoft Teams or other secure providers. These vendors adhere to strict data protection standards and do not use your data for marketing.
Security
SMS data is protected under the same technical and administrative safeguards described in our main Privacy Policy, including encryption and breach response procedures.

